KESHAV RAJ BHATTA; BHANU PRATAP DURGAPAL. Service Quality Perceptions and Customer Satisfaction in Nepalese Banking Sector. Indian Journal of Commerce and Management Studies, [S. l.], v. 7, n. 1, p. 17–23, 2022. Disponível em: https://ijcms.in/index.php/ijcms/article/view/350. Acesso em: 23 feb. 2025.