SYED MUHAMMAD IRFAN; AAMIR IJAZ; SAMAN SHAHBAZ. An Assessment of Service Quality of Private Hospitals in Pakistan: A Patient Perspective . Indian Journal of Commerce and Management Studies, [S. l.], v. 2, n. 2, p. 20–34, 2011. Disponível em: https://ijcms.in/index.php/ijcms/article/view/69. Acesso em: 6 feb. 2025.