DR. PANDIT C. BILAMGE. A Comparative Study of Customer Perception towards Services Rendered By Public Sector and Private Sector Banks. Indian Journal of Commerce and Management Studies, [S. l.], v. 2, n. 2, p. 110–115, 2011. Disponível em: https://ijcms.in/index.php/ijcms/article/view/77. Acesso em: 6 feb. 2025.