SOUMIK GANGOPADHYAY; DR. BIDYUT KUMAR GHOSH. Factors Effecting Patient Satisfaction in Private Sector Hospitals: A Case Study of West Bengal. Indian Journal of Commerce and Management Studies, [S. l.], v. 2, n. 6, p. 102–106, 2011. Disponível em: https://ijcms.in/index.php/ijcms/article/view/427. Acesso em: 4 feb. 2023.