Navjit Singh, and Dr. Ramandeep Kaur Chahal. “Structural Equation Modeling Approach to Understand Mediating Impact of Customer Satisfaction (SAT) on ESQ-BI Linkage: A Study of Internet Banking”. Indian Journal of Commerce and Management Studies 8, no. 3 (September 30, 2017): 113–123. Accessed November 21, 2024. https://ijcms.in/index.php/ijcms/article/view/177.