Keshav Raj Bhatta, Bhanu Pratap Durgapal. Service Quality Perceptions and Customer Satisfaction in Nepalese Banking Sector. IJCMS [Internet]. 2022 Jan. 13 [cited 2025 Feb. 23];7(1):17-23. Available from: https://ijcms.in/index.php/ijcms/article/view/350