Abdul Raheem bin Mohamad Yusof, Arsalan Mujahid Ghouri, Arsalan Mujahid Ghouri. Educational Service Quality and Customer Satisfaction Index at Public Higher Educational Institutions. IJCMS [Internet]. 2022 Jan. 24 [cited 2025 Feb. 23];4(1):43-9. Available from: https://ijcms.in/index.php/ijcms/article/view/510